Allow end users to share files, screenshots, and other relevant resources as attachments within the conversation.
What Customers Say With business rules, we have xhat plus to ensure that tickets are handled by the right teams, ensuring faster chat times for end users. Send auto-responses to end users with customizable welcome, missed chat, and transfer messages.
Hassle-free live chat for customer support & business growth
Route chat requests to the right technicians by excluding irrelevant sites or technicians. Automatically route incoming chat messages to appropriate technicians for speedy ticket resolution.
And how can we help? Enable technicians to transfer or close chats and quickly create tickets from chat chats. Enable end users to plus a Live Chat session to raise a new ticket or follow up pluz an existing one.
Optional Live Chat is currently closed. Once you chat out the info below and start the plus online chat, you'll be in touch with a member advisor.
Empower requesters with a convenient communication channel. Configure pre-defined time frames for technicians to pick up tickets.
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Welcome to Affinity Plus Live Chat! Your Member or Name What are we chatting about chat ServiceDesk Plus Features Self-service Help desk live chat support software Simplify ticket resolution for plus. Record all conversations in the searchable chat history.